Last Update vor einem Jahr
Prospect can be entered thru API (POST / GET) in Betyphon Campaign directly.
Campaign is a source of leads which is a separate collection of data in subscription. Campaign, column and dispositions can be customized as per requirement.
In API, Header passing is mandatory to push the prospect in data collection wherein parameter will be "Authorization"
API's are available in each campaign, as campaign ID is unique for each collection. Campaign > View more > API
We have 3 type of parameter, as Standard, Auto generated and custom.
In Standard Parameter, "Phone" is mandatory field to create prospect in data collection (campaign)
Auto Generated filelds (Parameter) gets create automatically on agents activity and reports are based on it.
Custom fields, are created based on requirement as per industry.