How to create Campaign

Techmet

Last Update il y a 2 ans

Only Admin has the rights to create Campaigns. (Manager, Tele-callers and Field Executives will not be able to create campaigns). A campaign can be created by clicking on the “Create Campaign” in Campaign tab on the side-menu bar. While creating the campaign –


> Need to create Campaign Name in "Name"

> Calling Script in "Help Script" ,

> Select the desire disposition in "Disposition" for marking status by user

> Select the status of "Active" and "Save"


Note : Other points/ column are based on custom requirement - Please coordinate with support team.

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