Workload report

Techmet

Last Update 2 jaar geleden

Reports shows the current status based on all users for given prospects.


Assigned Prospects : Number of prospect which get assigned specifically or auto assigned while calling in user account.


Attempted : All called prospect where disposition get updated by user.


Not Attempted : Number of count which not get called yet by user.

 

Open : Number of total unique prospect who marked the callback (Overdue followups +today followups +Upcoming followups)


Close : Number of total unique prospects which not suppose to called again by user (Non-called prospect)


Upcoming Callbacks : Number of upcoming prospect from tomorrow.


Overdue Callbacks : Number of prospect which disposition has callback befrore from current date&time.  

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